PureHealth Research wants you to be completely satisfied with your experience so we have made
returning or exchanging products easy. You are backed by a 1-Year Money Back Guarantee and a 1-Year
Simply return the empty and unused portion of your PureHealth Research product order within 1 year
of your billing date for a full refund of the product price.
Return and Exchange Procedures:
- Refunds/Exchanges: Contact our customer support center 24 hours a day at
firstname.lastname@example.org, or call us at (888) 558-9836, Mon - Sun 24/7, for an Exchange
Merchandise Number (EMA#) and the Return Address.
- Return the empty and unused portion of your product, the original invoice or EMA# to ensure proper
handling. If you would like to exchange your return for another quality product of
equal or lesser value, please indicate what product(s) in your return.
- Exchanges: We offer a 1-year exchange program where you can return a product and request that we
send you another quality PureHealth Research product of equal or lesser value with free shipping.
All exchanges are final.
- Important: Return postage is the responsibility of the customer and we recommend using
delivery confirmation to avoid any delays. All packages returned refused or undeliverable will be
refunded the cost of the product minus the shipping fees incurred by refusal of the package.
- Returns must be received in our offices within 1 year from billing date. All charges (excluding
shipping and handling fees) are fully refundable 1 year from the billing date. Exchange requests
must be received by our offices within 1 year from the billing date.
- Used/Empty product containers may only be returned if adequate time has elapsed to consume the
product as directed on the label. For example, we will not accept a six-month supply of empty
product containers after only one or two months.
- All refunds will be processed within 72 hours of receiving the package. After a return has been
processed, it may take up to 5 business days for the Bank to process the refund to the credit card.